Privacy Policy

At Yeah96 Casino, we recognise the importance of your privacy and are committed to protecting your personal information. Your trust matters to us, and we handle your data with care, diligence, and full compliance with applicable data protection standards. This Privacy Policy outlines how we collect, use, store, and disclose your personal information, ensuring your experience on Yeah96 remains secure and transparent.

Data Processing

This Privacy Policy governs the processing of personal data for users of the Yeah96 Casino platform. The collection and processing of personal data is fundamental to delivering gambling services, managing transactions, ensuring legal compliance, and protecting the integrity of the platform.

Yeah96 Casino operates under an international gambling licence issued in Curaçao. While not regulated under Australian law, Yeah96 adheres to offshore compliance and anti-fraud standards as required by its licence provider.

By registering an account or continuing to use our services, you consent to the terms outlined in this Privacy Policy. We reserve the right to amend this policy at any time. Continued use of the platform signifies your acceptance of any changes.

Collection of Information

We collect a range of personal data to support your account access, verify your identity, process transactions, and deliver tailored services.

The categories of data we may collect include:

Registration Information: Name, email address, date of birth, mobile number, and account credentials provided when creating your account.
Identification Documents: Copies of government-issued ID, utility bills, and other documents required for Know Your Customer (KYC) and anti-money laundering (AML) checks.
Transaction Records: Deposit and withdrawal data, including payment method, bank account or crypto wallet identifiers, and transaction history.
Gaming Activity: Logs of gameplay sessions, betting patterns, bonus usage, win/loss statistics, and behavioural data.
Correspondence: Records of communication with our support team via live chat, email, or other channels.
Technical Data: IP address, browser type, device model, operating system, and location data to facilitate platform optimisation and geo-restriction enforcement.

This information allows us to provide safe, efficient, and legally compliant services to all registered users.

Usage of Information

Your personal data is used only to deliver services and manage your relationship with Yeah96 in accordance with applicable laws.

Specifically, we use the data for the following purposes:

Facilitating deposits, withdrawals, and in-game transactions.
Verifying player identity and eligibility under applicable gambling laws.
Managing promotional offers, VIP status, and player rewards.
Detecting suspicious, abusive, or fraudulent activity.
Enforcing terms of use and bonus policies.
Sending service-related notices and, where permitted, promotional communications.
Performing analytics and internal reporting to improve platform quality and reliability.

All usage of personal data is limited to what is necessary to support your activity on the platform and maintain compliance.

Marketing Communications

If you provide consent, we may use your contact details to send targeted offers, bonus alerts, and product updates.

You can expect the following types of communication:

Email offers for deposit bonuses, free spins, or tournaments.
Notifications about app updates or service improvements.
Reminders of unused bonuses or VIP milestones.

You may opt out of marketing at any time via your account settings or by contacting support. Choosing not to receive marketing will not affect essential service messages related to your account.

Disclosure of Information

We do not sell your data. However, to operate legally and efficiently, some data sharing with verified parties is necessary.

Your personal data may be disclosed under these circumstances:

Group Companies: To facilitate customer support, compliance, or administrative services.
Licensing Authorities: To fulfil our obligations under Curaçao gaming laws or during audits.
Payment Processors and Verification Services: To complete financial transactions or conduct KYC/AML checks.
Legal Requests: Where required by law, court order, or regulatory authority.

All shared data is protected under strict confidentiality obligations, and partners must handle it with the same level of security as Yeah96.

Data Security and Retention

To keep your data secure, Yeah96 uses established cybersecurity practices and follows regulatory retention guidelines.

Key security and retention measures include:

Encryption of sensitive data at rest and in transit.
Firewalls and access controls to protect against unauthorised access.
Internal reviews of data handling and storage practices.
Retention of records for a minimum of five years after account closure in accordance with AML laws.

These practices ensure that your personal data remains safe and accessible only to authorised personnel.

Cookies and Tracking Technologies

We use cookies and similar tracking tools to help improve your experience on Yeah96.

These technologies serve several purposes:

Remembering user preferences and login sessions.
Analysing traffic to identify technical issues and improve performance.
Supporting promotional campaigns and referral tracking.

You can manage cookie preferences in your browser settings. Disabling cookies may limit some functionality but will not prevent you from using the site.

Your Rights and Contact Information

As a data subject, you have the right to request transparency and control over your personal data.

Your rights include the ability to:

Request access to the personal information we hold about you.
Ask for corrections or updates to any inaccurate or outdated information.
Withdraw consent to data processing (where applicable).
Request that your data be erased, subject to regulatory retention obligations.
Object to your data being used for direct marketing purposes.

To exercise these rights, or if you have any privacy-related concerns, contact our Data Protection Officer at [email protected].

Users subject to GDPR may also file a complaint with their local data protection authority.